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Client Horror Clients Opencart Web Development

Image Resizing Pain & Ecommerce

Here’s a quick rant about my previous week. After completing an ecommerce store with the amazing Opencart I’m now getting bombarded with questions about images from the client.

After advising the client that uploading roughly a 1000px by 1000px image (the product detail page makes use of the excellent Cloud Zoom …) will create the best looking products and later uploading several products to show how perfect the said images look, I got an email saying “the site currently isn’t working and images not being re-sized”. I died inside a little, as Opencart has automatic image sizing built in, by default. Also, yet again, why is me who receives the all encompassing, deliberately vague problems. Why do some clients have to be so consistently cryptic when describing issues? I wouldn;t walk into a garage and say “my car isn’t working”, I’d be specific as possible, to help the mechanic troubleshoot and fix the problem at hand. Anyway, moving swiftly onwards …