Category: Clients

Image Resizing Pain & Ecommerce

Post author By angry_developer
Post date September 15, 2012
2 Comments on Image Resizing Pain & Ecommerce

Here’s a quick rant about my previous week. After completing an ecommerce store with the amazing Opencart I’m now getting bombarded with questions about images from the client.

After advising the client that uploading roughly a 1000px by 1000px image (the product detail page makes use of the excellent Cloud Zoom …) will create the best looking products and later uploading several products to show how perfect the said images look, I got an email saying “the site currently isn’t working and images not being re-sized”. I died inside a little, as Opencart has automatic image sizing built in, by default. Also, yet again, why is me who receives the all encompassing, deliberately vague problems. Why do some clients have to be so consistently cryptic when describing issues? I wouldn;t walk into a garage and say “my car isn’t working”, I’d be specific as possible, to help the mechanic troubleshoot and fix the problem at hand. Anyway, moving swiftly onwards …

Client Horror Clients Web Development

A Painful Client Experience – Lessons Learnt

Post author By angry_developer
Post date September 10, 2012

After close to two years I’ve completed a stupidly painful client ecommerce website. This whole experience turned into a classic saga, including lots of scope creep. The purpose of this post is to highlight some of these errors and hopefully help others.

Originally, when I took on the client (I coin him “Derek” from now on …) I wasn’t overly busy, so needed the work and project. Before anything work had been done I’d made my first mistake – the job, which was an ecommerce website, was quoted out several hundred pounds lower than normal, to match a similar quote the client had. I’d worked out the cost for the job and knew fairly accurately how many hours the job was going to take and originally quoted accordingly. For the amount of work the client wanted the original price was very competitive and I should have stuck to that price from the get go. Instead, the client was able to talk us down on price. Before the project had even started, a precedent was set. In retrospect, I should have never ever lowered the price at the request of the client as I’d been good and worked out the amount of hours required beforehand.

Clients

Clients who know everything :)

Post author By angry_developer
Post date July 12, 2012

D6E7WC2KUS97 One of the situations that annoys the hell out of, above a lot of things are the so called, “know it all” customers. The most dangerous type of customer, who has a tiny bit of passing knowledge on a subject, or even worse, knows someone (everyone of them seems to have a “friend”, “relative” or mystical third party nowadays …) who apparently knows about the issue at hand.